You’ll get the error if the wallet address you entered into the exchange does not match the withdrawal method you selected.
Before extracting tokens from an exchange, you need to first understand whether imToken supports the managed blockchain network. If you use imToken to manage a blockchain network that it does not support, you may encounter the issue where the exchange shows a successful withdrawal, but the tokens do not display in the wallet.
We list the wallets supported by imToken and the corresponding withdrawal networks in the table below.
| Wallet | Withdrawal method |
| TRX Wallet | TRX、TRC10、TRC20 |
| BTC Wallet | Bitcoin |
| ETH Wallet | ERC20、ERC721、ERC1155 |
| HECO Wallet | HECO |
| BSC Wallet | BSC、BEP20 |
| Polygon Wallet | Polygon |
| Fantom Wallet | Fantom |
| Arbitrum Wallet | Arbitrum One |
| Celo Wallet | CELO |
| Avalanche Wallet | AVAX C-Chain |
| Cronos Wallet | CRO |
| zkSync Era Wallet | zkSync Era |
| Optimism Wallet | Optimism |
| Base Wallet | Base |
| Linea Wallet | Linea |
| OKX Chain Wallet | OKTC |
| Mantle Wallet | Mantle |
| PlatON Wallet | PlatON |
| opBNB Mainnet Wallet | opBNB |
| Aurora Wallet | Aurora |
| Klaytn Wallet | Klaytn |
| Harmony Wallet | Harmony |
| ETC Wallet | Ethereum Classic |
| ETHW Wallet | EthereumPoW |
| ATOM Wallet | Cosmos |
| FIL Wallet | Filecoin |
| EOS Wallet | EOS |
| CKB Wallet | Nervos Network |
| BCH Wallet | BitcoinCash |
| LTC Wallet | Litecoin |
| KSM Wallet | Kusama |
| DOT Wallet | Polkadot |
| XTZ Wallet | Tezos |
Disclaimer: The token trading service is provided by a third party, and this article does not constitute any investment advice.