Please check it according to the followings:

 

reasons

solutions

the address is the same with the original one after imported

bad mobile phone network and other reasons cause the token to not be displayed automatically

view the tutorial to add the token manually


the address is different from the original one after imported

the mnemonic / private key is not the wallet address’

find the correct mnemonic / private key to import again

the mnemonic / private key is correct but input it wrong and generated a new address

check the mnemonic / private key carefully when importing

the path selected wrong when importing

select the default path when importing